FAQ
What is the difference between "K9 B&B” and other places where dog owners can
leave their dog?
At "K9 B&B" visiting dogs will be treated like family pets - no kennels but
lots of cuddles, company of other dogs, playtime, time to rest, physical
exercises as well as mental stimulation etc.
What are the conditions to leave my dog at "K9 B&B”?
Visiting dogs need to get along well with other dogs (which will be assessed
beforehand).
They also have to be house trained because they will be inside as well.
Dog owners will be required to bring proof of current vaccinations, the
dog(s) need to be on flea/tick treatment, e.g. Frontline or similar and
should be wormed regularly.
"K9 B&B" can not accommodate bitches in season. Thanks for understanding.
What do I need to bring for my dog’s stay at "K9 B&B”?
Dog owners are asked to bring the food their dog is used to eat to avoid
tummy upsets (we can provide our
special diet
on request), also food bowl, a familiar dog bed, a favourite toy, collar/leash
or “Halti”, reward treats - if any specific treats are used - and a list of
commands the dog is used to.
Maybe an old T-shirt of yours with your smell on it to make your dog feel more
at home.
If the dog needs medication it should be supplied as well in the correct amount
for the duration of the dog’s stay.
What happens if my dog needs medical attention during his/her stay?
Dog Owners are asked to leave the contact details of their dog’s vet with
"K9 B&B". In case of an urgent emergency we will take the dog to the closest
vet surgery if the dog’s usual vet is too far away.
What are the costs and how do I book my dog(s) in?
The day care / holiday care rate is very competitive – please ask for detailed
information.
The rates are day rates regardless of drop-off or pick-up time.
A minimum booking of 5 days applies for the Christmas period between December
24th to January 11th.
During other periods dogs can be booked in for regular day care, for “sleep-overs”
only, for a couple of days, long weekends or for longer periods.
You will get the "K9 B&B” Terms and Conditions in writing and you will need
to sign a prepared form stating all details and permissions required for your
dog’s stay.
Do I need to pay a deposit?
Once you decide to book your dog in a deposit of 30% of the total agreed charge
is due together with the confirmation form. A booking is only confirmed once
the deposit is received.
The rest of the agreed charge is due 21 days prior to your dog's stay. Please
ask for detailed information.
For regular day care you can pre-pay either weekly or monthly.
What if I have to cancel?
For short stays dog owners are required to give at least 24 hours notice,
otherwise one full day’s rate will apply.
Cancellation prior to 21 days of the booking start date:
A credit of the full amount paid less an administration fee will be refunded
directly into the dog owners account.
Please note: administration fee is one full day's rate.
Cancellations within 21 days of the booking start date:
A credit of 50% of the total agreed charge will be refunded to the dog owners
account.
Once the stay has commenced cancellations (e.g. early pick-ups) are not
credited.
Can I get to know the place where my dog will be staying before leaving it there?
Yes, of course !
Sabina
from "K9 B&B” encourages interested dog owners, who
would like to leave their dog at the “B&B”, to meet her and her dog at one of
the local off-leash parks to let the dogs ‘meet and greet’ and play.
A second meeting at "K9 B&B” will then take place at the dog owners convenience
a bit later to give the dog and you, the owner, the opportunity to see where the
dog will be staying.
Please feel free to ask as many
questions
as you like as we would like to make
you feel as assured as possible that your dog will be well cared for.